Privacy Policy

Anywhere But Here Property ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website anywherebuthere.com.au (the "Site") or use our services.

By using our Site or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

We use the information we collect for the following purposes:

• To provide and improve our services: Respond to your inquiries, provide property information, connect you with partners, and deliver the services you request.
• To communicate with you: Send you newsletters, property updates, market insights, and promotional materials (you can opt out at any time).
• To personalize your experience: Tailor content, recommendations, and communications based on your preferences and interests.
• To analyze and improve our Site: Understand how visitors use our Site, identify technical issues, and improve functionality and user experience.
• To comply with legal obligations: Fulfill legal requirements, enforce our terms, and protect our rights and the rights of others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

• With our partners and service providers: When you request information about a specific property or market, we may share your contact details with our trusted partners (agents, developers, lawyers, financial advisors) to facilitate your inquiry. We only share information necessary to provide the service you requested.
• With third-party service providers: We use third-party services to operate our Site and deliver our services, including email marketing platforms (e.g., ConvertKit), form submission services (e.g., Web3Forms), and analytics tools (e.g., Google Analytics). These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
• For legal compliance: We may disclose your information if required by law, court order, or government authority, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• In business transfers: If Anywhere But Here Property is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or prominent notice on our Site of any change in ownership or use of your personal information.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your information is stored on secure servers and is accessible only to authorized personnel who need access to perform their job functions. We use encryption (SSL/TLS) to protect sensitive data transmitted between your browser and our servers.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your information, we will delete or anonymize it within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our Site.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our Site. For more information on managing cookies, visit your browser's help documentation.

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal or legitimate business reasons for retention.
• Opt-Out: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email we send, or by contacting us directly.
• Data Portability: You can request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days.

Our Site may contain links to third-party websites, including partner websites, social media platforms, and external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible.

Anywhere But Here Property is based in Australia. If you are accessing our Site from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia or other countries where our service providers operate. By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Anywhere But Here Property is committed to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs regulate how we collect, use, disclose, and store personal information, and how individuals can access and correct their personal information.

If you believe we have breached the APPs or you wish to make a complaint about our handling of your personal information, please contact us at [email protected]. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.